ITS provides several options for associating an @wesleyan.edu address with resources on our supported email communication platforms.
Please see the links and feature matrix below for choosing the best option that pertains to your needs.
Submit an IT support ticket for requesting a shared mailbox, or associating an @wesleyan.edu address with a specific group/distribution list.
- Shared Mailbox/Calendar/Room (Exchange Online) -
- Microsoft 365 Groups
- Learn about Microsoft 365 Groups
- Manage Group Email Members with Microsoft 365 Groups
The default email domain is created as @wesleyan0.onmicrosoft.com, however employees may request this changed to an @wesleyan.edu alias.
- Google Groups
- Learn about Google Groups
- Use a group as a Collaborative Inbox
The default email suffix is -glist@wesleyan.edu, however employees may request the "-glist" suffix be removed.
Typical use case for each solution:
- Shared Mailbox - small, tight-knit teams who make use of traditional mailbox features: nested folder organization, filtering rules, automatic replies, and calendar events.
- Microsoft 365 and Google Groups - Teams of 10+ people who receive copies of team updates directly to their inbox.
|
Feature |
Shared Mailbox |
Microsoft 365 Group |
Google Group |
|
Account login (username/password) |
Yes |
|
|
|
Associated calendar and files |
Yes |
Yes |
|
|
Multiple calendars, mailbox rules, nested folders, and automatic replies |
Yes |
|
|
|
Forward to more than 10 recipients |
|
Yes |
Yes |
|
Send As/Send On Behalf the email address |
Yes |
|
|
|
Message moderation/approval |
|
|
Yes |
|
Advanced calendar/mailbox folder permissions |
Yes |
|
|
|
Allows external members |
|
Yes |
Yes |
Shared Mailbox access
Access to Exchange (Outlook) mailboxes is managed through the Grouper Access Management application. This provides direct access to the mailbox, no separate password needed.
Manage mailbox access from the Grouper web interface:
- Members: Wesleyan:app:Microsoft:Mailbox Resources:Members
- This list has full mailbox access and sending permissions on the Exchange mailbox. This includes: modifying mailbox settings, and individual calendar sharing
- Owners: Wesleyan:app:AMS:Resource Owner
- Owners may be assigned from the 'Resource Accounts (shared logins/emails)' page linked from the Campus Applications bucket in WesPortal. Owners are automatically assigned as mailbox Members.
- Owners may add and remove members to both the mailbox Members and Resource Account's Owners Grouper groups. Employees should add their colleagues as additional Owners for assisting with mailbox access control.
*Note: Members access changes take up to 30 minutes to take effect in Exchange Online.
Grouper instructions:
Grouper: How to Add and Remove Members
Shared Calendar access
People with the Members group access (above Shared Mailbox access) already have full mailbox calendar permissions. This is for providing limited (e.g. view only) permissions to additional people.
- From Outlook on the web, open the Sharing and permissions menu for the calendar you have access to.
- From the popup dialog, enter the person's email address and the appropriate permission level. After clicking Share, the individual should receive an invitation to accept the sharing request.