VPN - macOS Global Protect (Palo Alto)


Introduction

For those who plan on working remotely, GlobalProtect is the VPN service at Wesleyan. Although most Wesleyan services and applications are easily accessible from off-campus without the need for VPN connection (such as Microsoft Outlook, Zoom, Google Suite, etc), there are some services that require the use of VPN. These include but are not limited to systems with highly secure data, file shares, or remote desktop access.

This article will show you how to install GlobalProtect on Mac OS. For Windows instructions, please click here.

Instructions

Table of Contents

Initial Setup

1) In a web browser, navigate to https://vpn.wesleyan.edu/

2) If prompted, enter your Wesleyan SSO Credentials and Authenticate with Duo, otherwise, skip to Step 3 (below).

SSOandDuo.png

3) You will be selecting the Mac 32/64 Bit version. Click Download Mac 32/64 bit GlobalProtect agent to initiate the download. The file will be saved wherever your browser is set to save your downloads (typically the Downloads folder).

4) Once the download is completed, locate and open the installer: GlobalProtect.pkg

5) Follow the prompts from the guided installation:

When prompted, you'll need to enter the password you use to sign-into the computer. When finished, click Install Software.

You will receive a prompt when the installation was successful. Click Close to exit.

6) When install is completed, GlobalProtect should be running in the background already. On your Menu Bar towards the top of your screen, you should see the GlobalProtect icon (appears as a greyed out globe with a red circle towards the bottom right corner).

If GlobalProtect is not showing up on the Menu Bar, you'll need to launch the GlobalProtect application from your Applications folder. Go to Finder, and click Applications on the left pane. Locate GlobalProtect and open.

7) The first time you launch GlobalProtect, you should see the Welcome screen. Click Get Started.

8) You'll then be prompted to enter the portal address. Enter vpn.wesleyan.edu (shown below). When finished, click Connect.

9) Either the embedded browser on the application or your web browser will open. If you are not currently logged into WesPortal, you will be prompted to login. Authenticate with Duo when prompted. If you are currently logged into WesPortal, jump to Step 10 (below).

10) You'll receive verification that you are Connected.

Disconnecting and Reconnecting

When you no longer require VPN connection, click on the GlobalProtect icon on the top Menu Bar, and then click Disconnect.

To reconnect click on the GlobalProtect icon in your Menu Bar. The portal address should be saved. Click Connect.

Additional Resources

More information about GlobalProtect can be found in these articles:

 

We hope you have found this information helpful! Please visit the Wesleyan ITS Knowledgebase to locate additional self-help instruction.

To request further assistance please: